All of our items are limited edition, made-to-order pieces. For this reason, we do not currently offer refunds or exchanges on any of our products.
If you have any questions regarding sizing, please contact us before placing your order, as these items cannot be exchanged once they are made. We would be more than happy to answer any questions you have to avoid any confusion.
If an incorrect item is sent or an order is missing something or damaged, please contact us so that we can correct the mistake and make sure you receive the correct/undamaged item. We will be more than happy to make sure that you get exactly what you order.
Preorders and Special Edition/Limited Edition items are non-refundable.
We use Stamps.com for all shipping, and cannot be held responsible for items once they are shipped.
We quality check all packages before shipping, and Loudmouth Threads cannot be held responsible for any damaged incurred by the postal service during transit.